Privacy Policy - Missoula, MT

Privacy Policy

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Privacy Policy

Last Updated: September 2, 2026

 

Big Sky Smiles and Sedation (“we,” “us,” orour“) respects your privacy and is committed to protecting the personal information you share with us when you visit our website or interact with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use any related services (collectively, the “Site”).

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information about you in several ways, including:

Personal Information

Personally identifiable information that you voluntarily provide when filling out forms, requesting an appointment, or contacting us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any information you choose to provide through forms or communications

Providing this information is voluntary, but not providing it may limit your ability to use certain features of the Site.

Automatically Collected Information

When you access our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Access times
  • Pages viewed before and after visiting the Site

This information helps us understand how visitors use our website and improve the user experience.

Mobile Device Data

If you access the Site from a mobile device, we may collect limited device information such as:

  • Device type
  • Mobile operating system
  • Device identifiers

2. How We Use Your Information

We may use the information collected about you to:

  • Respond to inquiries and requests
  • Schedule and manage dental appointments
  • Send appointment confirmations and reminders
  • Provide customer support
  • Improve website functionality and services
  • Communicate important updates or service notifications
  • Analyze usage trends and improve user experience
  • Prevent fraud and protect the security of our systems
 

3. SMS Communications and Opt-In

If you provide your phone number through our website or forms, you may opt in to receive SMS text messages from Big Sky Smiles and Sedation.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Customer support communications
  • Important office notifications

Message frequency may vary depending on your interaction with our office. Standard message and data rates may apply based on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us directly.

Marketing and Promotional Messages (Separate Opt-In)

Separately, if you opt in to marketing messages, you may receive promotional text messages from Big Sky Smiles and Sedation. These messages may include:

  • Special offers and promotions
  • Seasonal announcements
  • New services
  • Practice news and updates

Marketing and promotional messages require a separate, optional consent and are not a condition of receiving dental care or using our services. You may opt out of promotional messages at any time by replying STOP, without affecting any transactional or appointment-related messages you have agreed to receive.

4. Mobile Information Sharing

We respect your privacy regarding mobile communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service or messaging platforms, is permitted only as necessary to provide services.

All other use of mobile information excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to improve the functionality of our website.

These technologies help us:

  • Understand website usage
  • Improve site performance
  • Customize user experience

Most web browsers accept cookies automatically, but you may modify your browser settings to decline cookies if you prefer.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. User Rights and Choices

You may choose not to provide personal information; however, doing so may limit your ability to use certain services or features.

You may also request to:

  • Update your information
  • Correct inaccurate information
  • Request removal of your personal information when permitted by law

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

When changes are made, the “Last Updated” date will be revised. Continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Big Sky Smiles and Sedation

Phone (New Patients): 406926-0448

Phone (Current Patients): 406549-6222

Address: 1001 SW Higgins Ave, STE 103, Missoula, MT 59803

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